Privacy Notice

The Sultra Corporation knows that as a user of the www.sultra.com website, you care about how information about you is used and shared. The Sultra Corporation appreciates that you trust us with your personal information that we will treat carefully and sensibly.

This Privacy Notice describes our privacy policy. By visiting www.sultra.com you are accepting the practices set out in this Notice.

Information Collection and Use. The Sultra Corporation gathers the following types of information via its website:

  1. Information You Give Us: We reserve the right to receive and store any information you enter on our website or give to us in any other way. You can choose not to provide certain information to us; however you may not be able to take advantage of many of the features on our website. We use the information you provide to us for such purposes as responding to your requests, customizing future shopping for you, improving our website and online store, and communicating with you.

    If a user elects to use our “Tell-A-Friend” referral service (when present) for informing a friend about our site, we will ask them for the friend’s name and e-mail address. This site will automatically send the friend a one-time e-mail inviting them to visit the site. This site stores this information for the sole purpose of sending this one-time e-mail. The friend may contact us to request the removal of this information from our databases.

  2. Automatic Information: We receive and store certain types of information whenever you interact with us. The Sultra Corporation’s website use "cookies” (discussed below) and we obtain certain types of information when your web browser accesses our website. A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on this site, the user might not have to log in using a password more than once, thereby saving time while on this site. If a user rejects the cookie, they may still use this site. The only drawback to this is that the user will be limited in some areas of this site. For example, the user might not be able to participate in a forum. Cookies might also enable Sultra to track and target the interests of our users to enhance the experience on this site at a later date.

    We use IP addresses in the form of log files to analyze trends, administer the site, track users movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

    We may also use "pixel tags," "web beacons," "clear GIFs" or similar means (individually or collectively "Pixel Tags") to collect website usage data. A Pixel Tag is an electronic image, often a single pixel that is ordinarily not visible to users. Pixel Tags allow us to count users who have visited certain pages of our site, to deliver branded services and to help determine the effectiveness of promotional or advertising campaigns.

  3. E-Mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from www.sultra.com if your computer supports such capabilities.

    If you no longer wish to receive our newsletter via e-mail, you may opt-out of receiving these communications by simply submitting your e-mail address in any request for information form on the website and then un-checking the "Newsletter sign up?" check box before submitting the form. Un-checking the “Newsletter sign up” check box will automatically un-subscribe any listed e-mail address from all future Sultra Corporation subscriptions until a new form with that e-mail address is submitted with the above-mentioned box checked.

  4. Information from Other Sources: We might receive information about you from other sources and add it to our account information.

The Sultra Corporation is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this notice. This site collects information from users at several different points on this Website.

Correction/Updating Personal Information: If your personally identifiable information changes (such as your e-mail), or if a user no longer desires our services, we will endeavor to provide a way to correct, update or remove that user’s personal data provided to us. This can also easily be done by e-mailing us with your new information.

How secure is the information Sultra Corporation gathers about me? We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

Links. The Sultra Corporation’s website contains links to other sites. Please be aware that Sultra Corporation is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Website that collects personally identifiable information. This privacy statement applies solely to information collected by this Website.

Changes To This Privacy Notice: The Sultra Corporation reserves the right to amend or otherwise change its Privacy Policies and this Privacy Notice without prior written or oral notice to you. However, if the Sultra Corporation decides to change its privacy policy, we will post those changes on this page so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an e-mail. Users will have a choice as to whether or not we use their information in this different manner. The Sultra Corporation will use information in accordance with the privacy policy under which the information was collected. Please also see our Terms of Use.

If you choose to visit www.sultra.com, your visit and any dispute over privacy is subject to this Notice and our Condition of Use, including limitations on damages, resolution of disputes, and application of the law of the state of California. If you have any concern or questions about privacy and security at www.sultra.com, please contact us with a thorough description, and we will try to resolve it.

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